International freight is a complex stage that demands an organized and integrated team. For each of the activities involving international freight, a different type of follow-up is required, from the preparation of the goods, feasibility calculations, monitoring of deadlines for the issue of documents, certificates and licenses to the arrival of the cargo at its destination. Therefore, monitoring the freight operation is much more than checking the ETD and ETA.
Monitoring the freight operation is managing time.
Get to know 5 tips to follow the international freight operations in the proper way:
The person responsible for monitoring freight operations must have a broad knowledge of the stages that precede it, such as the agreed negotiation, goods conditions, storage, internal freight, necessary peculiarities and even the legislation.
The communication between the commercial and operational sectors of the company must be effective, so that the follow-up can be carried out properly, thus avoiding wasting the team's time in searching for information.
In the international transport of cargo, various adversities can occur and it is not always possible to obtain maximum precision on the costs of the process, but it is important to always be aware of what charges can exist in cases of unexpected situations, such as a congestion in a port, for example.
Knowing all the fees that may be incurred in the logistical procedures avoids the budget disorder in the internal operations of the company, for this reason to carry out the monitoring of freight operations requires full knowledge of the route and the possible obstacles that may or may not be faced.
Read it: How to choose the best route for my cargo?
Knowing the terms of the negotiation is essential to carry out the monitoring of the freight, so it is possible to identify where the transfer of risk takes place, if the cargo has international insurance and what were the deadlines agreed.
Centralizing logistics services with a single supplier allows greater organization of the process, reduction of time in daily activities and greater security, transparency and organization of information.
The logistics provider must always keep the importer and exporter up-to-date on cargo tracking to ensure that all documentation is carried out within the stipulated deadline and that cargo is released or redelivered in the shortest possible time.
The automation and intelligence technologies help professionals to monitor the load in an automated way and online, thus bringing more agility in activities. But as we know, it is necessary much more than just track cargo, so having a platform with updates and process data in real time is essential.
After the cargo arrives at its destination the monitoring should continue as an after sales strategy or even as a strategy to improve your purchases.
At this stage all previous steps should be reassessed in order to seek improvements and strategies to reduce costs and improve uptime. Some questions can be answered:
It is concluded that to follow a freight operation, besides the knowledge of the operation from the origin to the destination, it is necessary the internal integration of the company and also with the logistic supplier, because it is through him that the main information is obtained.